Search found 97 matches

by jlspzw
Tue Dec 06, 2022 5:48 pm
Forum: Main Forum
Topic: Job running time
Replies: 2
Views: 54

Re: Job running time

Dear user,

This sometimes happens at the end of the year when some of our server nodes are doing regular maintenance. Let us know if you have any job significant delay, like over one week. Then we can help you check the details. Thank you for your understanding.

Best
IT Team
by jlspzw
Tue Dec 06, 2022 5:46 pm
Forum: Main Forum
Topic: in-silico investigation of a analog protein than its native protein in the human
Replies: 1
Views: 96

Re: in-silico investigation of a analog protein than its native protein in the human

Dear user,

Sorry, I think we don't have a solution to solve this problem yet. Hope the other user can solve your problem.

Best
IT Team
by jlspzw
Tue Dec 06, 2022 5:44 pm
Forum: Main Forum
Topic: Cannot use QUARK and C-QUARK
Replies: 4
Views: 168

Re: Cannot use QUARK and C-QUARK

Dear user,

The jobs have been completed, and you should able to submit new jobs. Let us know if you have any trouble.

Best
IT Team
by jlspzw
Mon Nov 28, 2022 5:08 pm
Forum: Main Forum
Topic: Cannot use QUARK and C-QUARK
Replies: 4
Views: 168

Re: Cannot use QUARK and C-QUARK

Dear user,

Please let us know your job ids of QUARK and C-QUARK. if possible, also give us the email you used for submitting jobs.

Best
IT Team
by jlspzw
Mon Nov 28, 2022 5:06 pm
Forum: Main Forum
Topic: Specifying residues
Replies: 1
Views: 170

Re: Specifying residues

Dear use,

We support you using a specific template, however, is not sported with fixing specific residues.

Best
IT team
by jlspzw
Wed Nov 23, 2022 3:50 pm
Forum: Main Forum
Topic: No results after 5 days
Replies: 3
Views: 286

Re: No results after 5 days

Dear user,

The IT team has saw your request, and you should able to re-submit.

Best
IT Team
by jlspzw
Mon Nov 21, 2022 2:42 pm
Forum: Main Forum
Topic: No results after 5 days
Replies: 3
Views: 286

Re: No results after 5 days

Dear user,

We didn't see any sequence in the data folder you provided, so could you first try to re-submit the sequence?

If you have an issue with re-submission, you can send the email with your former jobid to yangzhanglab@umich.edu

Best
IT Team
by jlspzw
Sat Nov 19, 2022 1:01 pm
Forum: Main Forum
Topic: Edock computational time
Replies: 1
Views: 360

Re: Edock computational time

Dear user,

Based on our experience, edock will take hours to days, depending on the system.

Best
IT Team
by jlspzw
Sun Nov 13, 2022 10:17 am
Forum: Main Forum
Topic: [C-I-Tasser standalone] minor python fixes
Replies: 3
Views: 392

Re: [C-I-Tasser standalone] minor python fixes

BTW, we have new generation I-TASSER software that will be released soon, and we are now testing the issues. if you are interested in it, you can find it at https://zhanggroup.org/D-I-TASSER/download.html. we would appreciate that if you find any issues or give us any feedback.

Best
IT Team
by jlspzw
Fri Nov 11, 2022 2:42 am
Forum: Main Forum
Topic: [C-I-Tasser standalone] minor python fixes
Replies: 3
Views: 392

Re: [C-I-Tasser standalone] minor python fixes

Dear user,

Thanking for sharing your wonderful work. This will save a lot of other users working time. Greatly appreciate it!

Best
IT Team