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D-I-TASSER Job Running for 13 days
Posted: Sun Feb 25, 2024 7:27 am
by rt_4_bd
I submitted three protein sequences for modelling at D-I-TASSER from three different Email addresses on 12 February. These were resubmissions due to the library issue mentioned in the server. 13 days later, I am yet to receive the results of any of these structures. Is there a problem in the server?
Re: D-I-TASSER Job Running for 13 days
Posted: Sun Feb 25, 2024 4:07 pm
by jlspzw
Dear user,
It is somehow related to our former library issue. But you can let me know the job ids, I will check if any issues with your jobs.
Best Regards
Wei Zheng
Re: D-I-TASSER Job Running for 13 days
Posted: Sun Feb 25, 2024 5:09 pm
by rt_4_bd
The Job IDs are:
DIT4922, DIT4923, and DIT4924.
Thank you for your response.
Re: D-I-TASSER Job Running for 13 days
Posted: Mon Feb 26, 2024 4:55 am
by jlspzw
Dear user,
The issue of your jobs has been fixed, and now it goes into the simulation step. We expect the jobs could be completed in the next 3-5 days. Let us know if you have any other issues or could get the results next week. Thank you for your bug reporting.
Best Regards
Wei Zheng