Email Notification of results, only processing page visible

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mck21
Posts: 1
Joined: Mon May 10, 2021 6:22 pm

Email Notification of results, only processing page visible

Post by mck21 »

Hello,

I submitted my job S614580 on I-TASSER on 5-9-2021 and received an email notification indicating the results were available on the same day. However, when I click the link, I am taken to the processing page. I have refreshed the browser as well as cleared my browser cache multiple times but the results page still shows that the job is processing. I also attempted to resubmit the same sequence but was directed back to the same processing/results page. Should I just wait for the results to eventually show?

Thank you.
xiaogenz
Posts: 139
Joined: Sun Apr 25, 2021 12:02 am

Re: Email Notification of results, only processing page visible

Post by xiaogenz »

Sorry! There is a problem of the result page generation. I have attached the top five models due to the filesize limitation. Please let us know if you need other results.
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