No confirmation email received from C-QUARK and C-Ethreader after job submission

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_ishani_._
Posts: 3
Joined: Sun Aug 14, 2022 2:29 pm

No confirmation email received from C-QUARK and C-Ethreader after job submission

Post by _ishani_._ »

I submitted my job to C-QUARK and C-Ethreader on 10.09.2022. No confirmation email was received from the said servers. I have been waiting for the results for quite some time now. It is a case of emergency and would like to know what the authority could do about this unexpected delay.
jlspzw
Posts: 92
Joined: Tue May 04, 2021 5:04 pm

Re: No confirmation email received from C-QUARK and C-Ethreader after job submission

Post by jlspzw »

Dear user,

What email address do you use when submitting the jobs to CEthreader and C-QUARK?

Also, you may need to check the spam box of the email, sometime it may be there.

Best
IT team
_ishani_._
Posts: 3
Joined: Sun Aug 14, 2022 2:29 pm

Re: No confirmation email received from C-QUARK and C-Ethreader after job submission

Post by _ishani_._ »

My id is ishani.paul@s.amity.edu. I have checked the spam items' list, it is not there. I shall be highly obliged if you could help me out. Thank you.
jlspzw
Posts: 92
Joined: Tue May 04, 2021 5:04 pm

Re: No confirmation email received from C-QUARK and C-Ethreader after job submission

Post by jlspzw »

Dear user,

Your C-QUARK job should be https://zhanggroup.org/C-QUARK/output/QB2232/ and CEthreader job should be https://zhanggroup.org/CEthreader/output/CEC509/

It seems those two are submitted today, if you have ever submitted before, I didn't find them at our database.

Best
IT team
_ishani_._
Posts: 3
Joined: Sun Aug 14, 2022 2:29 pm

Re: No confirmation email received from C-QUARK and C-Ethreader after job submission

Post by _ishani_._ »

Thank you , confirmation received.
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