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No Result Obtained

Posted: Tue Sep 27, 2022 4:48 pm
by konkure
Good day,

I have submitted my sequence in COACH server on 25/8/2022 but I still did not get any result since then. I hope the admin team can help me with this problem. I have tried to submit a new job but it is denied since my previous job still in process although it is already a month. My job ID is: CH2099409567.

Thank you.

Re: No Result Obtained

Posted: Tue Sep 27, 2022 8:54 pm
by jlspzw
Dear user,

Thank you for using our server. We found there are some communication issues between the job submitting server and the job running server, we are fixing the issue now. Please wait 1-2 days to see if the results come, we will monitor your job running and give you updates when it is complete.

Best
IT team

Re: No Result Obtained

Posted: Wed Sep 28, 2022 2:28 pm
by konkure
Thank you very much,

I really appreciate your feedback regarding this matter. I will wait for your further updates.

Re: No Result Obtained

Posted: Fri Sep 30, 2022 8:16 pm
by jlspzw
Dear user,

you job has been completed https://zhanggroup.org/COACH/output/CH2099409567/

Best
IT team