Job running time

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DeepikaN
Posts: 2
Joined: Tue Dec 06, 2022 6:39 am

Job running time

Post by DeepikaN »

I have used this server a few months back to obtain protein structures . But now it seems to be taking longer than usual, and the job has been running for longer time. is this a new update?
DeepikaN
Posts: 2
Joined: Tue Dec 06, 2022 6:39 am

Re: Job running time

Post by DeepikaN »

DeepikaN wrote: Tue Dec 06, 2022 6:42 am I have used this server a few months back to obtain protein structures . But now it seems to be taking longer than usual, and the job has been running for longer time. is this a new update? JOB ID NUMBER IS S715407
jlspzw
Posts: 107
Joined: Tue May 04, 2021 5:04 pm

Re: Job running time

Post by jlspzw »

Dear user,

This sometimes happens at the end of the year when some of our server nodes are doing regular maintenance. Let us know if you have any job significant delay, like over one week. Then we can help you check the details. Thank you for your understanding.

Best
IT Team
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