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Job running time

Posted: Tue Dec 06, 2022 6:42 am
by DeepikaN
I have used this server a few months back to obtain protein structures . But now it seems to be taking longer than usual, and the job has been running for longer time. is this a new update?

Re: Job running time

Posted: Tue Dec 06, 2022 12:35 pm
by DeepikaN
DeepikaN wrote: Tue Dec 06, 2022 6:42 am I have used this server a few months back to obtain protein structures . But now it seems to be taking longer than usual, and the job has been running for longer time. is this a new update? JOB ID NUMBER IS S715407

Re: Job running time

Posted: Tue Dec 06, 2022 5:48 pm
by jlspzw
Dear user,

This sometimes happens at the end of the year when some of our server nodes are doing regular maintenance. Let us know if you have any job significant delay, like over one week. Then we can help you check the details. Thank you for your understanding.

Best
IT Team